Information in compliance with personal data protection regulations
At Vinoteca.es, we care for your data with the same dedication you give to your wines. European and Spanish data protection regulations guide us to ensure your security and privacy, and they are mandatory for our company.
We want you to clearly understand what information we request and how we use it. That is why we speak to you transparently and in plain language, so you always have control of your data and can decide with confidence.
If, after reading this information, you have any questions, we will be happy to help you. Your trust is as important to us as the quality of the wines you store in your wine cooler.
Who are we?
- Company name: Delicommerce S.L.
- Tax ID (CIF / NIF): B86490026
- Main activity: Sale of wine cabinets and accessories
- Address: C/ Marqués de la Valdavia 97, 28100 Alcobendas, Madrid, Spain
- Contact phone: +34 917 37 91 25
- Email: info@vinoteca.es
- Website: www.vinoteca.es
- Registration: Commercial Registry of Madrid (T 30096, F 49, S 8, H M 541767, I/A 1 (5.07.12))
We are here to help you with anything you need.
What will we use your data for?
We will use your personal data to maintain our relationship with you and to provide you with the best possible service.
We may also use it, if you authorise us, to inform you about news, promotions, and content that we believe may be of interest to you.
Why do we need to use your data?
We process your data because it allows us to offer you a fast, secure, and tailored service. You will always have clear options to decide how we use your information.
Who will have access to your information?
Only authorised personnel at Vinoteca.es will have access to your data.
In some cases, it will be necessary for other entities, such as banks or logistics providers, to access your data to fulfil our services. Public or private bodies may also require it if the law so demands.
If we ever need to share your data for purposes other than those indicated, we will ask for your prior consent.
How do we protect your data?
We apply effective technical and organisational security measures to protect your information from any risk. We have a Data Protection Policy and carry out regular reviews to ensure everything works properly.
Will your data be sent to other countries?
We will not transfer your data to countries that do not guarantee an adequate level of protection. If it became necessary, we would inform you and apply the necessary security measures.
How long will we keep your data?
We will keep your data for as long as our relationship lasts and for the periods established by law. Afterwards, it will be securely deleted.
What are your rights?
You can access your data, rectify it, delete it, or request that we send it to you (portability). You can also limit its use or object to its processing.
To make these requests easier, we have forms that we can send to you by email or post. For more information, you can visit the Spanish Data Protection Agency’s website (www.aepd.es).
Can you withdraw your consent?
Yes, at any time. For example, if you no longer wish to receive our communications, you can request it using the opposition form we can send you by email or post.
Where can you file a complaint?
If you believe your rights have not been respected, you can file a free complaint with the Spanish Data Protection Agency:
- Online service: www.aepd.es
- Postal address: C/ Jorge Juan, 6, 28001 Madrid
- Phones: 901 100 099 / 91 266 35 17
Do we create profiles?
We do not create automated profiles of our customers. If at any time this were necessary, we would inform you and ensure your information is protected.
Will your data be used for other purposes?
No. We will only use it for the purposes we have explained. If a new purpose arises, we will inform you beforehand and request your consent.
