Information in compliance with personal data protection regulations
At Vinoteca.es we look after your data with the same care you give your wines. European and Spanish data protection regulations guide us in guaranteeing your security and privacy, and our company is legally bound to comply with them.
We want you to understand clearly what information we ask for and how we use it. That is why we speak to you transparently and in plain language, so that you always remain in control of your data and can decide with confidence.
If you still have any questions after reading this information, we will be happy to help. Your trust is as important to us as the quality of the wines you keep in your wine cooler.
Who are we?
- Company name: Delicommerce S.L.
- Tax ID (CIF / NIF): B86490026
- Main activity: Sale of climate-controlled wine cabinets and accessories
- Address: C/ Marqués de la Valdavia 97, 28100 Alcobendas, Madrid, Spain
- Contact phone: +34 917 37 91 25
- Email: info@vinoteca.es
- Website: www.vinoteca.es
- Registration: Madrid Commercial Registry (T 30096, F 49, S 8, H M 541767, I/A 1 (5.07.12))
We are here to help you with whatever you need.
What will we use your data for?
We will use your data to maintain our relationship with you and to offer you the best possible service.
With your permission, we may also use it to tell you about new products, promotions and content we think may interest you.
Why do we need to use your data?
We process your data because it is how we can offer you a fast, secure service tailored to your needs. We will always give you clear options to decide how you want us to use your information.
Who will have access to your information?
Only authorised Vinoteca.es staff will have access to your data.
In some cases, other organisations such as banks or logistics providers will need to access your data so that we can provide our services. Public or private bodies may also require it where the law so demands.
If we ever needed to share your data for purposes other than those stated, we would ask for your consent first.
How do we protect your data?
We apply effective security measures to protect your information against any risk. We have a Data Protection Policy and carry out regular reviews to make sure everything is working properly.
Will your data be sent to other countries?
We will not transfer your data to countries that do not guarantee an adequate level of protection. Should it become necessary, we would inform you and apply the appropriate security measures.
How long will we keep your data?
We will keep your data for as long as our relationship lasts and for the periods required by law. After that, we will delete it securely.
What are your rights?
You can access, rectify or erase your data, or ask us to send it to you (portability). You can also restrict its use or object to its processing.
To make these requests easier, we have forms that we can send you by email or post. For more information, you can visit the website of the Spanish Data Protection Agency (www.aepd.es).
Can you withdraw your consent?
Yes, at any time. For example, if you no longer wish to receive our communications, you can request this using the objection form we will send you by email or post.
Where can you make a complaint?
If you believe your rights have not been respected, you can lodge a free complaint with the Spanish Data Protection Agency:
- Online: www.aepd.es
- Postal address: C/ Jorge Juan, 6, 28001 Madrid
- Phone: 901 100 099 / 91 266 35 17
Do we create profiles?
We do not create automated profiles of our customers. If this ever became necessary, we would let you know and guarantee the protection of your information.
Will we use your data for other purposes?
No. We will only use it for the purposes we have explained. If a new use arose, we would inform you beforehand and ask for your consent.
