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Terms of sale

PRIOR TO PURCHASE: Your purchase is subject to the following legal terms , please be sure to read them carefully.

SPECIAL CONDITIONS OF PURCHASE PROCESS:

The general sales conditions described below (hereinafter Terms and Conditions ) govern only contractual relationship between any user of the Web page www.vinoteca.es ( hereinafter "User" or "You") and the seller is society Delicommerce SL B86490026 ( hereinafter " Delicommerce ").

These general conditions of sale are the only ones applicable and replace all other conditions, except if prior express written cancellation. Delicommerce may occasionally amend the articles of general conditions, so it is advisable that they be read at each visit www.vinoteca.es website ( hereinafter " Site") . These changes are attributable from publishing on the Internet and may not apply to contracts concluded earlier.

Each purchase in the website is governed by the general conditions applicable to the date of the order. We believe that once you have placed an order , will be accepted without our terms of sale after having read .

Accessing the Site , you agree to abide by the Terms and Conditions of Use contained therein.

1. METHODS OF SALE: We offer three ( 3) ordering modes :

- Online at our website: www.vinoteca.es ( 24h/day, every day)
- By email to : [email protected]
- By phone on 91 126 08 12
 

2. PRICES:

Information indicated in the Site are in Euros. VAT is included in these prices. We reserve the right to change our prices at any time. However, we will apply the current rates listed on the site at the time of placing your order .

3. AVAILABILITY:

Please note that orders will be shipped within the limits of available stock . If one of the items not in stock , we promise to send an email within 15 days ( from the date you placed the order ) to tell the time in which we can give her ( s ) product ( s ) . If any of the products you order is not available, we promise to send the products available and shipping give him the rest of your purchase. We propose to replace the product give unavailable, an item of equivalent quality and price. If rejected , we will proceed to refund the said product.

4. SHIPPING METHOD:

Products purchased www.vinoteca.es will be sent to the Peninsular Spain and the Balearic Islands. The order will be sent to the address indicated at the time you made your purchase. Vinoteca.es offers one shipping mode : shipping by the transportation -ASM or similar. This mode of transmission allows you to receive your order in 2/4 days thanks to other company SEUR or equivalent. Vinoteca.es makes every effort to respect the deadlines listed on the site. However, www.vinoteca.es not responsible for the consequences due to a shipping delay or packet loss by persons outside the contract of carriage, for yourself or for reasons or causes unforeseen or insurmountable force greater . Should you not receive a package within the period specified , will be conducted an investigation with the carrier which may take several days (the approximate period is fourteen ( 14 ) business days. During this period , you can not make any resend or refund the order . We advise you to receive your package check that everything is OK with your order and in perfect condition . If you do not agree with the items delivered , and indicate strong hand on the delivery anomalies found to receive . Notwithstanding the applicable legal guarantees , remember that you must inform us of the return by e- mail to [email protected] the same day or at the most one business day after receipt of order . returns will be accepted product in its original condition , ie in their original packaging with accessories and instruction manuals . Please note that a delay is possible in the 24 hours shipping. for security reasons , www.vinoteca.es verifies all orders paid by credit card. In this case, you will ask or require additional information in order to accept your purchase. Therefore, and to avoid delays in shipping, please indicate when ordering : - A valid email. - A Telephone number where we can contact you at any time. In addition , any order whose amount exceeds scale set by www.vinoteca.es , you are prompted identification and proof of address should email us . We apologize for any inconvenience this may cause. These security measures are a testament to our willingness to protect customers against possible bank fraud www.vinoteca.es .

Vinoteca.es offers three payment options: credit card (Visa or Visa Electron, Mastercard), bank transfer and PayPal. If you choose to pay by card, the payment will be charged at the time of the issuance of the order, provided they have obtained prior authorization from your bank or . If payment has not been authorized, your order will not be considered. Online payment by credit card is done through your bank Servired encoding data when they are transmitted over the Internet .

5. RETURN POLICY .

Returns in exercise of the right to withdraw the purchase
All products purchased on " www.vinoteca.es " may be returned and refunded , provided you inform us of your intention to return the / the product / s purchased / s within a period of 7 working days from the date of delivery.

The customer must ensure that the product arrived in perfect condition and has not suffered any damage during transport. No damage claims will be accepted after 24 hours in transport of receiving the product.

Within this period , you can return the product ( shipping costs borne by you ) along with the invoice . Please return the goods by registered mail or with insurance that may be made with the carrier for the value of the product. This insurance will be required in case of dispossession or loss of the goods by the carrier. In any case , any expenses of the return are the responsibility of the consumer. According to the present right of return only products are returned in their original packaging, in new and complete (with accessories , manuals , cables, etc ... ) will be accepted . Items that have been sent incomplete, damaged or soiled by the customer will not be accepted . The deadlines above apply from the day of receipt of order . If the product is returned within seven days after delivery at home, www.vinoteca.es will refund the amount .

6. Guarantees and after-sales services (SPV ):

All products have 24 months manufacturers warranty officer without prejudice to existing legislation . If defective product, www.vinoteca.es shall, as appropriate, repair, replacement ,
price reduction or termination of the contract negotiations that will be free to the consumer and user. The buyer must inform www.vinoteca.es within 2 years from the delivery and not later than two months after he has knowledge of the defect. The warranties for products sold by www.vinoteca.es not cover : - the replacement of consumables (batteries , light bulbs , fuses, deterioration of the recording heads or read ... ) . - Abnormal use or non-conforming products. For this, we recommend reading the instruction manual included in each of our products. - Damage accessories (power cables ... ) . - Repairs of defects by technical services not recognized by the manufacturer .. - damage from any external cause to the equipment (eg , accident, crash , lightning, power problems ) .

7. LITIGATION AND RESPONSIBILITIES:

These Terms are governed by Spanish law. The parties submit , at its option , to resolve conflicts and to waive any other jurisdiction, the courts of your domicile. also
as an entity attached to TRUST ONLINE and in terms of its Code of Ethics , in case of disputes relating to recruitment and online advertising , data protection , child protection and accessibility , users can go to system -of-court dispute resolution TRUST ONLINE ( www.confianzaonline.es ) , embodied in the Jury of Advertising and the National Consumer Arbitration Board .

8. DATA PROTECTION:

The personal data that the user must first supply are essential to ship orders , writing invoices and warranty contracts. The absence of these data result in automatic cancellation of orders . By registering on the Website, you agree to provide valid personal information . The fact provide false or incorrect information is contrary to these Terms and Conditions of use present in the Portal. Users have a permanent right of access and rectification of your data in accordance with European texts and national laws in force. You may at any time make a request to www.vinoteca.es to know what personal information we have at our disposal. You may at any time, and upon request , modify this data. If so agreed in their identification in the Portal , www.vinoteca.es will send promotional emails (newsletters in the form of emails ) offering new , liquidations , Exclusive , bargains ... ) At any time , you can register leave our newsletter, to stop receiving such emails . To unsubscribe , simply notify us to [email protected] . Only www.vinoteca.es has your personal information and may send information www.vinoteca.es only within the scope of accurate and timely promotional operations.

9. INTELLECTUAL PROPERTY:

All content www.vinoteca.es Site (illustrations, texts, names, trade marks , pictures, videos ) are property of Delicommerce SL , its suppliers or contributors . Any partial or total reproduction of the contents by any means and in any form is subject to prior and express authorization of Delicommerce SL.

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